OUR SHIPPING POLICY
We strive to deliver your order promptly as promised. Your trust is crucial to us, and we are dedicated to ensuring that your order reaches your business on the specified date mentioned in your email confirmation. Please continue reading for essential delivery details.
STANDARD DELIVERY
After placing an order, our standard delivery takes 2-4 working days and includes kerbside delivery at your location. If there are slight delays, we will contact you! The delivery drivers will safely unload your goods as close as possible to your premises.
It is recommended to have assistance available if you are expecting multiple or heavy items in your delivery, to ensure your items are taken to the desired location. Unfortunately, our standard delivery drivers cannot bring your goods into your premises due to health and safety concerns
FREE DELIVERY ON ORDERS OVER £150
All orders over £150 excluding VAT qualify for our free 2-4 days standard delivery service. If your order is under £150, a charge of £6.95 will apply.
Please note, Northern Ireland & the Scottish Highlands are excluded from our free delivery on orders over £150 exc VAT. For these areas, a charge calculated at checkout with our 2-4 working day delivery is available.
NEXT DAY DELIVERY
Available for any order, starting at £14.95 (inc. VAT). Orders must be placed by 1pm for next day delivery. Deliveries will be made on working days only. Orders placed on Saturday and Sunday will be delivered Tuesday.
This requires items to be in stock and is subject to availability. If you want further clarification, feel free to call our friendly customer service team on 07480807195
CLICK & COLLECT
Our Click & Collect service is ideal for efficiently obtaining a prompt upgrade or replacement, with our assistance readily available. If you can visit our Belvedere warehouse (DA17 6BP), we can assist you with same-day equipment collection, Monday to Saturday, 10am to 5pm.
Choose the pick-up option when placing your order and call us upon arrival. We'll handle everything for you. Please note, our Click & Collect service is free of charge. Most orders will be ready within 90 minutes of ordering. Please call to confirm availability as some items may take a day to prepare. If an item is not in stock or if there are any slight delays we will contact you!
Upon arrival, exercise caution when driving on the premises. Parking is free, and you can head directly to our Unit 8 warehouse or contact us for assistance.
Once an item is ready to be picked up, please collect within 7 working days from our warehouse at Unit 8, Sharvatt Business Centre, Business Centre, Keats Road to, Belvedere DA17 6BP